Quality of Service (Quarterly Reports for Broadband, Mobile, Fixed Network Telecoms & Fibre Connection Services)
IMDA monitors the quality of infocomm services provided by service providers, such as basic telecoms, mobile, Internet access and fibre connection services. To find out how service providers are performing, we provide updated Quality of Service (QoS) reports here.
Note: IMDA has ceased the publication of QoS reports of paging and trunked radio services with effect from 1 January 2005; Internet access services with effect from 1 September 2005; and 2G services with effect from 2012.
Quality of Service Performance Results for July - September 2024
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for April - June 2024
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for January - March 2024
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for October - December 2023
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for July – September 2023
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for April – June 2023
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for January – March 2023
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for October – December 2022
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for July – September 2022
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Service
- Fibre Connection Services
Quality of Service Performance Results for April - June 2022
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for January – March 2022
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for October – December 2021
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for July – September 2021
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for April – June 2021
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for January – March 2021
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for October – December 2020
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for July – September 2020
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for April – June 2020
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for January – March 2020
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for October – December 2019
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for July – September 2019
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for April – June 2019
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Mobile Broadband Services
- Fibre Connection Services
Quality of Service Performance Results for January – March 2019
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for October – December 2018
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for July – September 2018
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for April – June 2018
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Acess Services
- Fibre Connection Services
Quality of Service Performance Results for January – March 2018
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for October – December 2017
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for July – September 2017
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for April – June 2017
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for January – March 2017
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for October – December 2016
- 3G Services
- 4G Services
- Basic Telecommunication Services
- Broadband Access Services
- Fibre Connection Services
Quality of Service Performance Results for July - September 2016
- 3G Services
- 4G Services
- Broadband Access Services
- Basic Telecommunication Services
- Fibre Connection Services
Quality of Service Performance Results for April - June 2016
Quality of Service Performance Results for January - March 2016
Quality of Service Performance Results for October - December 2015
Quality of Service Performance Results for July - September 2015
Quality of Service Performance Results for April – June 2015
Quality of Service Performance Results for January - March 2015
Quality of Service Performance Results for October - December 2014
Quality of Service Performance Results for July - September 2014
Quality of Service Performance Results for April - June 2014
Quality of Service Performance Results for January - March 2014
Quality of Service Performance Results for October - December 2013
Quality of Service Performance Results for July- September 2013
Quality of Service Performance Results for April- June 2013
Quality of Service Performance Results for January- March 2013
Quality of Service Performance Results for October- December 2012
Quality of Service Performance Results for July- September 2012
- 3G Services (September 2012)
- Broadband Access Services
- Basic Telecommunication Services
- Fibre Connection Services
Quality of Service Performance Results for April - June 2012
Quality of Service Performance Results for January - March 2012
Quality of Service Performance Results for October - December 2011
- 3G Services *
- Broadband Access Services
- Basic Telecommunication Services
- Fibre Connection Services **
*QoS Performance results for 3G Services would be published on an annual basis with effect from 2009
**September to December 2011
Quality of Service Performance Results for July - September 2011
Quality of Service Performance Results for April - June 2011
Quality of Service Performance Results for January - March 2011
* View Q1 2007 to Q4 2010 Quality of Service Performance Results
.webp)