Quality of Service (QoS) Standards for OpenNet's Fibre Connection Services for the Apr - Jun 2013 Quarter
OpenNet's QoS Performance for Installation-Related Service Levels
1. Percentage of Residential End-User Connections Delivered to OpenNet's Requesting Licensees in Working Condition
2. Percentage of Non-Residential End-User Connections Delivered to OpenNet's Requesting Licensees in Working Condition
OpenNet's QoS Performance for Timeframe in the Provisioning of End-User Connection Services
1. Percentage of Residential End-User Connections Provisioned within Three or Seven Business Days of the Date of the Service Order
2. Percentage of Non-Residential End-User Connections Provisioned within Four or Eight Calendar Weeks from the Date of the Service Order
2. Percentage of Non-Residential End-User Connections Provisioned within Four or Eight Calendar Weeks from the Date of the Service Order
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