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  1. Architects of SG's Digital Future
  2. Regulations and Licensing Listing
  3. Dealer and Equipment Registration Framework
  4. Compliance to IMDA Standards
  5. Basic Telecommunication Services
  6. Basic Telecommunications Services QoS Performance for Q4 2011

Basic Telecommunications Services QoS Performance for Q4 2011

Basic Telecommunications Services QoS Performance for Q4 2011

Quality of Service (QoS) Standards for Public Basic Telecommunication Services for the Oct - Dec 2011 Quarter

1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)

Chart for Item 1

2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)

Chart for Item 2

3. Fault Repair Time - % of Faults Fixed (Residential)

Chart for Item 3

4. Fault Repair Time - % of Faults Fixed (Business)

Chart for Item 4

Note:

1. Figures are rounded up to 2 decimal places.

LAST UPDATED: 19 OCT 2023

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