Quality of Service (QoS) Standards for NetLink Trust's Fibre Connection Services for the Oct - Dec 2014 Quarter
NetLink Trust's QoS Performance for Installation-Related Service Levels
![openNetsfibre1 Oct2014](/-/media/imda/images/content/regulation-licensing-and-consultations/licensing/licences/fibreconnection/opennetsfibre1-oct2014.jpg)
NetLink Trust's QoS Performance for Timeframe in the Provisioning of End-User Connection Services
![](/-/media/imda/images/content/regulation-licensing-and-consultations/licensing/licences/fibreconnection/opennetsfibre1-oct2014/opennetsfibre2-oct2014/opennetsfibre4-oct2014.jpg?h=500&w=800&hash=D43ED382B47FBF4DABD83A3069F958F0)
2. Percentage of Residential End-User Connections Provisioned within (i) Seven Business Days of the Date of the Service Order or (ii) by RFA Date + 4 Business Days
![openNetsfibre5 oct2014](/-/media/imda/images/content/regulation-licensing-and-consultations/licensing/licences/fibreconnection/opennetsfibre1-oct2014/opennetsfibre2-oct2014/opennetsfibre4-oct2014/opennetsfibre5-oct2014.jpg)
3. Percentage of Non-Residential End-User Connections Provisioned within Four or Eight Calendar Weeks from the Date of the Service Order
![openNetsfibre6 oct2014](/-/media/imda/images/content/regulation-licensing-and-consultations/licensing/licences/fibreconnection/opennetsfibre1-oct2014/opennetsfibre2-oct2014/opennetsfibre4-oct2014/opennetsfibre5-oct2014/opennetsfibre6-oct2014.jpg?h=500&w=800&hash=C4200192331A14ACD152C8FF0141EC18)