Overview
Since 1 June 2019, earthworks contractors were given greater clarity on the requirements they have to comply with for projects which involve earthworks to be carried out in the vicinity of underground telecommunication cables, through the issuance of a standardised set of Earthworks Requirements.
The Earthworks Requirements include a 9-Step Process which needs to be complied with by the earthworks contractors before the commencement of earthworks, and are developed under the framework of IMDA regulations. The Earthworks Requirements were jointly developed by IMDA and the relevant Telcos through an industry consultation together with some major contractors.
These requirements aim to minimise the risk of telecommunication cable cut incidents, which have been a leading cause of telecommunication service disruptions in recent years, and to provide greater clarity for both Telcos and earthworks contractors in terms of the requirements to be adopted.
The industry is to ensure compliance with the following 9-Step Process and the Earthworks Requirements so as to prevent damage to underground telecommunication cables.
Earthworks Requirements
9-Step Process
- Step 1: Obtain service layout plan from Telco
- Step 2: Engage Licensed Telecommunication Cable Detection Worker (“TCDW”) to carry out cable detection work
- Step 3: Submit Notice for Commencement of Earthworks (“NCE”) to Telco
- Step 4: Conduct Joint Site Meeting
- Step 5: Obtain Conditional Approval for Digging of Trial Holes from Telco
- Step 6: Dig Trial Holes to ascertain exact location / route of telecommunication cables
- Step 7: Conduct Joint Trial Holes Inspection
- Step 8: Submit Application for Final Approval for Commencement of Earthworks to Telco
- Step 9: Obtain Final Approval for Commencement of Earthworks from Telco
English (with English subtitles) video
Mandarin (with Chinese subtitles) video
English (with Tamil subtitles) video
Mandarin (with Bengali subtitles) video
Click on the links below to view the hi-res infographic in your preferred languages to better understand the 9-step process.
Who is this for?
The industry including earthworks contractors and workers (both local and foreign).
Contact
For more information, please contact us at 6377 3800 or email us at info@imda.gov.sg.
Notification of Earthworks
List of telecommunication system licensees to be consulted/notified for earthwork
Contractors can obtain the service layout plans, administration procedures and form for submission of notice of commencement of earthworks from the following telecommunication system licensees.
Contractor | Contact details |
Agora Communications Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: earthworks@agoracomms.sg |
Australia-Singapore Cable (Singapore) Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
Bluetel Networks Pte Ltd Network Manager |
180 Paya Lebar Road #06-03 Yi Guang Factory Building Singapore 409032 Tel: 6556-2221 Fax: 6556-2777 |
Colt Technology Services Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Tel: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
Flag Telecom Singapore Pte Ltd c/o Fibre Wind Projects Pte Ltd |
26 Kallang Place #03-16 Singapore 339157 Tel: 6498-6728 Fax: 6299-5638 Email: flagplants.fibrewind@gmail.com or Flagplants@fibrewindprojects.com |
Global Transit Singapore Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Tel: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
Google Singapore Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
Indosat Singapore Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
Keppel Midgard Holdings Pte Ltd c/o RED Technologies (S) Pte Ltd |
100 Lorong 23 Geylang #09-01 D'Centennial Singapore 388398 Tel: 6846-7661 Fax: 6746-5449 |
Matrix Networks Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
M1 Ltd f.k.a. MobileOne Ltd |
4 Aljunied Ave 1 Singapore 389978 Tel: 6655-5431 Email:plantmaps@m1.com.sg |
NetLink Management Pte Ltd (as Trustee of NetLink Trust) |
750E Chai Chee Road #07-03 ESR BizPark @Chai Chee Singapore 469005 Email: prpnce-admin@netlinknbn.com |
NTT Communications World Networks (S) Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 6692 6830 (during office hours) Email: servicedesk@earthworks.sg |
Orange Carriers Singapore Pte Ltd f.k.a. France Telecom Long Distance Singapore Pte Ltd c/o RED Technologies (S) Pte Ltd |
100 Lorong 23 Geylang #09-01 D'Centennial Singapore 388398 Tel: 6846-7661 Fax: 6746-5449 |
Reach International Telecom (Singapore) Pte Ltd c/o RED Technologies (S) Pte Ltd |
100 Lorong 23 Geylang #09-01 D'Centennial Singapore 388398 Tel: 6846-7661 Fax: 6746-5449 |
Singapore Telecommunications Limited (Singtel) |
375 Tanjong Katong Road, #04-00 Blk 1 Katong Telecommunication Complex Singapore 437132 Tel: 6921-7389 Email: singtelnce@singtel.earthworks.sg |
SPTEL Pte. Ltd. |
3 Ang Mo Kio Electronics Park Road, #03-02 Singapore 567714 Tel: 6692-6830 |
StarHub Ltd / StarHub Cable Vision Ltd Network Infrastructure & Development Attn: Administrator for Sale of StarHub Plant Map |
67 Ubi Avenue 1 #05-01, StarHub Green Singapore 408942 Tel: 6825-6100 Fax: 6821-7000 |
SuperInternet ACCESS Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
Super Sea Cable Networks Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Tel: +65 66926830 (during office hours) |
TATA Communications International Pte Ltd c/o RED Technologies (S) Pte Ltd |
100 Lorong 23 Geylang #09-01 D'Centennial Singapore 388398 Tel: 6846-7661 Fax: 6746-5449 |
Telstra Singapore Pte Ltd c/o RED Technologies (S) Pte Ltd |
100 Lorong 23 Geylang #09-01 D'Centennial Singapore 388398 Tel: 6846-7661 Fax: 6746-5449 |
Telekomunikasi Indonesia International Pte Ltd (Telin Singapore) c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |
TI Sparkle Singapore Pte Ltd |
8 Temasek Boulevard Suntec Tower Three #20-01A Singapore 08988 DID: +65 9687 1616 Email: anthony.teo@tisparkle.com |
Verizon Communications Singapore Pte Ltd #16-01, Ocean Financial Center |
Collyer Quay Raffles Place Singapore 049315 Tel: +65 91115126 / 91115320 or 800-852-3333 Email: Singapore.OSP@one.verizon.com |
ViewQwest Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: mic@viewqwest.com |
Xenith IG Singapore Pte Ltd c/o Mobility Consult Pte Ltd |
Call Centre: No.19, #02-02, Tuas Avenue 3 Singapore 639415 Telephone: +65 66926830 (during office hours) Email: servicedesk@earthworks.sg |