Quality of Service - Basic Telecommunication QoS Performance for Q4 2005
Quality of Service (Qos) Standards for Public Basic Telecommunication Services for the Oct - Dec 2005 Quarter1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)
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2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)
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3. Fault Repair Time - % of Faults Fixed (Residential)
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4. Fault Repair Time - % of Faults Fixed (Business)
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Notes:
1. Figures are rounded up to 2 decimal places.