Quality of Service - Basic Telecommunication QoS Performance for Q1 2005
Quality of Service (QoS) Standards for Public Basic Telecommunication Services for the Jan - Mar 2005 Quarter1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)
2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)
3. Fault Repair Time - % of Faults Fixed (Residential)
4. Fault Repair Time - % of Faults Fixed (Business)
Notes:
1. Figures are rounded up to 2 decimal places.
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