Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

In a fully competitive environment, market forces are more effective than regulations in providing consumers with a wide choice of services at reasonable prices. Hence, price regulation is imposed only on dominant operators that have the potential to abuse their market power and engage in anti-competitive practices. This is where IMDA’s regulations come into play. For instance, dominant operators must file the price of any telecommunication service they intend to offer with IMDA and obtain IMDA's prior approval before offering the service/price to end-users. While non-dominant operators need not file tariffs with IMDA for prior approval, they must publish the prices, terms and conditions for their standard telecommunication services for end-users' information.

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LAST UPDATED: 12 MAY 2023