Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Competition Management

As an industry regulator, IMDA seeks to promote and preserve the competitiveness of the infocomm and media sectors in Singapore. Enforcing regulations and regulatory requirements imposed on companies operating in the industry prevent unfair business practices that reduce competition for consumers.

In Singapore, IMDA ensures that licensees comply with the relevant Codes of Practice, such as the Telecom and Media Competition Code. The Code maintains fair and effective competition and ensures a comprehensive range of choices for the consumer in the sectors.

Besides Codes of Practice, IMDA also issues guidelines, and minimum Quality of Service standards, and reviews mergers and acquisitions involving licensees. They serve the similar purpose of encouraging market competition and enhancing consumer choice.

Telecom and Media Competition Code
Frameworks and Policies

Telecom and Media Competition Code

The Telecom and Media Competition Code is a comprehensive competition management framework that comprises ex-ante obligations and ex-post provisions which licensees must comply with.

Full Competition in SG's Telecommunication Sector
Frameworks and Policies

Full Competition in SG's Telecommunication Sector

Infocomms is a dynamic global business. Intense competition, rapid technological changes, and business innovations have created a plethora of new business opportunities and generated new value-added services.

Mergers and Acquisitions
Frameworks and Policies

Mergers and Acquisitions

List of Mergers and Acquisitions

Exemption from Dominant Licensee Obligations
Frameworks and Policies

Exemption from Dominant Licensee Obligations

As part of its regulatory framework for telecom competition management, IMDA provides an exemption from dominant licensee obligations under the Telecom Competition Code. This exemption aims to encourage competition among service providers and promote innovation in the telecommunications market while still ensuring compliance with relevant regulations and obligations established by IMDA.

Price Regulation
Frameworks and Policies

Price Regulation

In a fully competitive environment, market forces are more effective than regulations in providing consumers with a wide choice of services at reasonable prices. Hence, price regulation is imposed only on dominant operators that have the potential to abuse their market power and engage in anti-competitive practices.

Enforcement Decisions
Enforcement Decisions

Enforcement Decisions

In a move towards greater transparency in an open market, IMDA publicises regulatory decisions relating to the implementation and enforcement of the Telecom and Media Competition Code, Telecommunications Act, IMDA Act, telecommunication and media licence conditions and other relevant telecommunications/media-related regulations enforceable by IMDA.

Premium Rate Services Code
Codes of Practice

Premium Rate Services Code

Code of Practice for Provision of Premium Rate Services

Accounting Separation Guidelines

LAST UPDATED: 04 MAY 2023