Overview of the Retail Sector
Retail Sector in Singapore
Retail is a sector that shapes the character of Singapore, underpins growth of the tourism industry and contributes to the enhanced quality of life for Singaporeans to live, work and play in.
Key Sub-sectors in Retail
Emerging Trends in the Retail Sector
The sector faces several near term challenges – intensified competition and a need to undergo structural shifts from brick-and-mortar outlets to e-commerce. The sector has to evolve and adapt to major trends like the omni-channel approach to tap new growth opportunities and remain competitive internationally.
Growing
E-Commerce Market
Services such as 24-hour online shopping and international delivery reach out to a wide segment of consumers
Growing Consumer
Expectations
Consumers are seeking new experiences, personalised shopping and seamless transitions across channels
Digitalisation
of Retail
New technologies increase productivity and enhance business operations and processes
Overseas Market
Opportunities
New markets and opportunities are opening for Singapore retailers as consumers are now well-travelled and are keenly aware of global trends