Technology Strategy and Formulation Advocacy
Application: How will this Digital Training Area be applied in the Retail Functions?
View coursesRetail Operations
- Formulate and drive adoption of technology solutions such as point-of-sales applications and lean retailing tools
- Evaluate effectiveness of manpower optimizing tool at retail outlets relative to traditional scheduling methods
Retail Operations
- Operations Director
- Retail Manager
- Operations Manager
Brand Management
- Formulate and drive adoption of technology solutions such as real-time analytics and machine learning
- Deploy machine learning software to analyse consumer behaviour, engagement and brand perceptions through multiple touchpoints
Brand Management
- Brand Director
Marketing
- Formulate and drive adoption of technology solutions such as information dashboards and marketing analytics
- Evaluate insights gathered from marketing analytics software to conceptualise future marketing promotions
Marketing
- Marketing Director
Merchandising
- Formulate and drive adoption of technology solutions such as interactive visual displays and predictive analytics tools
- Oversee deployment of interactive visual displays at retail outlets to create a personalised retail experience for customers
Merchandising
- Merchandising Director
E-Commerce
- Ensure navigation of online stores are intuitive and encourages conversion (e.g., promotional or popular items should be easily accessible, link to payment gateway is seamless.)
- Improve path-to-purchase on websites using user experience design
E-Commerce
- E-Commerce Director