Digital Marketing Advocacy
Application: How will this Digital Training Area be applied in the Retail Functions?
View coursesRetail Operations
- Identify digital components in engagement campaigns to curate a consistent customer experience in stores
Retail Operations
- Operations Director
- Retail Manager
- Operations Manager
Brand Management
- Identify customer interactions directly with the brand through digital mediums
- Use data-driven insights and analysis to develop digital brand campaigns targeted to specific customer segments
- Curate consistent brand messaging that reaches the consumers in all the digital marketing channels
Brand Management
- Brand Director
Marketing
- Use data-driven insights and analysis to develop pro-active promotions and advertising digital campaigns targeted to specific customer segments
- Curate consistent brand messaging that reaches the consumers in all the digital marketing channels
- Manage different communication channels to engage targeted consumers through marketing automation platforms
Marketing
- Marketing Director
Merchandising
- Understand customer engagement levels from digital marketing channels on products and services provided in developing a merchandising strategy
- Understand the digital elements of engagement campaigns to ensure that products and visual displays are aligned to digital marketing initiatives
- Build momentum and engagement for specific products and services through social merchandising using social media marketing
Merchandising
- Merchandising Director
E-Commerce
- Refine and curate digital content to enable wider reach of consumers and product exposure through the global e-marketplace, and convert these traffic into actual sales.
- Use analytics to improve e-commerce interface (i.e. suggest feature, articles and search results) to enable customer acquisition and loyalty
- Create targeted e-commerce landing page from digital marketing platform based on the marketing messaging
E-Commerce
- E-Commerce Director