Enable customer payment methods such as card payment, account transfer, e-Wallet, QR code, payments via mobile devices as well as self-checkout to enhance the customer experience by reducing waiting time for payment, and providing convenience through a variety of payment options.
Key benefits of Implementing this capability
Provide convenience to your customers through alternative payment options
Save time in handling cash payment and trips to the bank
Enhance cashier’s role to take on higher value-added customer service function
Reduce waiting time for payment
Enhance customer shopping experience in-store as the need to queue for payment is now eliminated
Technologies
Technologies that enable this capability
Application Programming Interface
Blockchain
Cloud Technology
Digital Channels & Transformation
Robotics Process Automation
Job Roles
Click on the job functions below to view the list of job roles impacted by this capability
Retail Operations (Front of House)
E-Commerce (Omni-Channel)
Advanced Analytics
Robotics Process Automation
Immersive Media (AR / VR)
Application Programming Interface
Cloud Technology
Blockchain
Internet of Things (IoT)
Digital Channels & Transformation
Artificial Intelligence / Machine Learning
Robotics
Robotics Process Automation
DESCRIPTION
The enablement of information transfer via a set of clearly defined communication method between various software components (open-APIs).
DESCRIPTION
The adoption of distributed infrastructure technology held collaboratively to enable a decentralised exchange of trusted data.
DESCRIPTION
The ubiquitous access to shared pools of configurable system resources and higher-level services that can be rapidly provisioned with minimal management effort, often over the internet (anytime, anywhere dynamic delivery of IT Services).
DESCRIPTION
The proliferation of digital channels as the preferred form of customer interaction and engagement as well as the adoption of enterprise systems, processes and digital tools in day to day operations.
DESCRIPTION
The usage of software robots that mimic routine tasks. The solutions are generally limited to handling rule-based work, whilst requiring digitised and structured inputs.
DESCRIPTION
The enablement of organisations to gain more precise insights and to make data-driven decisions by leveraging on sophisticated tools and extensive data sets.
DESCRIPTION
The simulation of human intelligence by machines to foster the scalability of human intelligence.
DESCRIPTION
The usage of software robots that mimic routine tasks. The solutions are generally limited to handling rule-based work, whilst requiring digitised and structured inputs.
DESCRIPTION
The network of interrelated computing devices, digital machines, objectives such as vehicles or home appliances, that have embedded unique identifiers and sensors with the ability to transfer data over a network without human-to-human or human-to-computer interaction.
DESCRIPTION
The experience leveraging digital technology or images that actively engage human senses and may create an altered mental state or environment.
These job roles are impacted by the
‘Self Check-out and E-Payments’
capability. Click on the job functions below to view the relevant job roles.
