Trends and capabilities enabled by technology are impacting the job functions in the Logistics sector...
WAREHOUSE MANAGEMENT
& OPERATIONS
Develop warehouse strategy by leveraging warehouse automation solutions and tools
Optimise warehouse space utilisation and storage utilisation through warehouse management systems
Manage repairs and maintenance of equipment through predictive and prescriptive analytics
Unmanned warehouse operations by robotics and automated equipment
Manage and monitor warehouse stock and inventory levels through inventory management systems and predictive distribution management
TRANSPORTATION MANAGEMENT & OPERATIONS
Assign delivery jobs to drivers through programmable criteria and systems
Oversee fleet management through use of IoT and integrated fleet management systems
Coordinate transportation operations by leveraging automated guided vehicles and shared logistics capabilities
Manage safety of drivers from data collected through sensors and video recordings
Leverage Federated Lockers network for last mile delivery
FREIGHT FORWARDING & OPERATIONS
Manage digital information of freight movement through integrated freight management systems
Incorporate new offerings through the use of 3D printing technology
Manage time and temperature sensitive cargo through use of integrated sensors
Facilitate flow of electronic data between international trade and custom regulatory parties through B2B trade facilitation platforms
Trends and capabilities enabled by technology are impacting the job functions in the Logistics sector...
SALES & CUSTOMER SERVICE
Manage order fulfilment process by leveraging digital traceability and IoT wearables
Forecast customer needs and market trends through insights from AI and predictive analytics
Provide customers proactive notifications of product tracking through automated solutions
Enable electronic payment between business partners
LOGISTICS SOLUTIONS & PROGRAMME MANAGEMENT
Collaborate with start-ups leveraging resource aggregation platforms, particularly around last-mile delivery
Utilising customer and market analytics to create dynamic pricing for logistic solutions
Optimise transportation routes through on programmable parameters
Drive customer attraction and retention by leveraging customer and predictive analytics
Share in-mall goods distribution services to optimise last-mile deliver into malls by integrating with in-mall distribution channels
LOGISTICS PROCESS IMPROVEMENT & INFORMATION SYSTEM
Explore innovation opportunities through partnerships with digital providers to jumpstart innovation
Develop customer service platforms by utilising artificial intelligence and automation tools such as virtual assistants and smart chatbots
Manage sales and promotions by using machine learning algorithms to collect information on pricing trends, competitor activity and customer demand