Digital Marketing Awareness

Application: How will this Digital Training Area be applied in the Logistics Functions?

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Warehouse Operations and Management

• Nil

Warehouse Operations and Management

  • Nil

Transportation Operations and Management

• Nil

Transportation Operations and Management

  • Nil

Freight Forwarding & Operations

• Nil

Freight Forwarding & Operations

  • Nil

Sales & Customer Service

  1. Identify different digital channels and components in engagement marketing to analyse customer preferences to promote targeted logistic services
  2. Use digital marketing channels to build a relationship with customers by offering on-the-go support services and options for the customers to choose which channels they would like to get in touch with the company

Sales & Customer Service

  • Customer Service Officer
  • Service Quality Analyst
  • Order Fulfilment Coordinator
  • Sales Operations Management Coordinator
  • Customer Service Coordinator
  • Order Fulfilment Assistant
  • Sales Operations Management Assistant
  • Customer Service Assistant

Logistics Solutioning & Programme Management

  1. Identify different digital marketing channels and digital components in the engagement marketing to design the most effective solutions to promote customers’ logistics solutions.
  2. Build momentum and engagement for specific logistics solutions through social media marketing

Logistics Solutioning & Programme Management

  • Logistics Solutions Specialist
  • Logistics Solutions Engineer
  • Vertical Specialist
  • Logistics Solutions Analyst

Logistics Process Improvement & Information System

  1. Nil

Logistics Process Improvement & Information System

  • Nil