Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Statistics on Telecom Services for 2024 (Jan - Jun)

International Telephone Services

CATEGORY JUN
Total number of outgoing retail international telephone call minutes 544,893,100
Total number of outgoing retail international telephone call minutes including transit1 2,346,811,400
All figures are updated on a half-yearly basis.

Fixed Line

CATERGORY MAR JUN
Total Fixed LineSubscriptions 1,900,500 1,975,100
Total Residential Line Subscriptions 1,191,700 1,181,600
Total Corporate/Business Line Subscriptions 708,700 793,500
Fixed Line Population Penetration Rate3 32.1% 33.4%
Fixed Line Household Penetration Rate4 76.2% 75.6%
All figures are updated on a quarterly basis.

Mobile Market

 CATERGORY JAN FEB MAR APR MAY JUN
Total Mobile Subscriptions
(3G+4G+5G)5
9,697,700 9,816,300 9,920,800 9,899,500 9,862,600 9,870,200
Total Post-paid Subscriptions (3G) 18,600 13,600 8,700 7,300 1,400 800
Total Pre-paid Subscriptions (3G) 38,500 33,200 23,100 18,100 13,300 6,100
Total Post-paid Subscriptions (4G) 5,614,000 5,619,300 5,666,700 5,619,000 5,642,100 5,618,100
Total Pre-paid Subscriptions (4G) 2,148,800 2,192,300 2,238,600 2,235,200 2,209,100 2,213,000
Total Post-paid Subscriptions (5G) 1,599,300 1,675,400 1,700,900 1,718,300 1,696,600 1,722,400
Total Pre-paid Subscriptions (5G) 278,400 282,600 282,900 301,500 300,100 309,900
Total number of ported subscribers6 44,600 34,200 36,500 37,300 37,200 36,700
Mobile Population Penetration Rate7 163.9% 165.9% 167.6% 167.3% 166.7% 166.8%

Broadband Internet Subscription

 CATERGORY JAN FEB MAR APR MAY JUN
Total Broadband8 12,750,900 12,848,700 12,955,100 12,930,300 12,766,100 12,737,300
Total Residential Wired Broadband Subscriptions9 1,446,300 1,449,600 1,450,700 1,454,400 1,455,700 1,456,700
Total Corporate Wired Broadband Subscriptions10 137,800 137,800 137,500 136,800 136,700 138,100
Total xDSL11 Subscriptions 300 300 300 300 300 300
Total Optical Fibre Broadband Subscription(i.e offered via PON or Active Ethernet)12
1,578,900 1,582,200 1,583,000 1,586,100 1,587,400 1,589,700
Total Wireless Broadband13 11,166,900 11,261,400 11,366,900 11,339,100 11,173,600 11,142,500
Total Subscriptions using other Broadband Internet Access Platforms 4,900 4,900 4,900 4,800 4,800 4,800
Residential Wired Broadband Household Penetration Rate14 92.5% 92.7% 92.8% 93.0% 93.1% 93.2%
Wireless Broadband Population Penetration Rate15 188.7% 190.3% 192.1% 191.6% 188.8% 188.3%

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy.

Footnotes

This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

"Fixed Lines" includes Direct Exchange Lines ("DEL") and IP Telephony subscriptions using Level '6' numbers.

"Fixed Line Population Penetration Rate" measures the total number of Fixed Line Subscriptions as a percentage of the Total Population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Fixed Line Population Penetration Rate” up till May of the following year.

4 "Fixed Line Household Penetration Rate" measures the total number of Residential Fixed Line Subscriptions as a percentage of the total number of households in Singapore. The “Total Households” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Fixed Line Household Penetration Rate” up till May of the following year.

With effect from July 2022, "Total Mobile Subscriptions" includes 3G, 4G and 5G subscriptions (including both pre-paid and post-paid).

"Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

"Mobile Population Penetration Rate" measures the total number of mobile subscriptions as a percentage of the Total Population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Mobile Population Penetration Rate” up till May of the following year.

"Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. Provision of Broadband Internet access services via cable modem has ceased since 2020.

"Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

10 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

11 "Total xDSL" includes residential and corporate xDSL subscriptions.

12 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

13 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

14 "Residential Wired Broadband Household Penetration Rate" measures the total number of Residential Wired Broadband Subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots). The “Total Households” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Residential Wired Broadband Household Penetration Rate” up till May of the following year. Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IMDA's Household Survey findings.

15 "Wireless Broadband Population Penetration Rate" measures the total number of Wireless Broadband Subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions as a percentage of the total population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Wireless Broadband Population Penetration Rate” up till May of the following year.

LAST UPDATED: 08 NOV 2024