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  4. Telecommunications
  5. Statistics on Telecom Services
  6. Statistics on Telecom Services for 2021 Jul - Dec

Statistics on Telecom Services for 2021 Jul - Dec

CATEGORY DEC
International Telephone Services [Figures updated on a half-yearly basis]
Total number of outgoing retail international telephone call minutes 584,675,400
Total number of outgoing retail international telephone call minutes including transit1 4,897,760,600

SEP DEC
Fixed Lines2 [Figures updated on a quarterly basis]
Total Fixed Line Subscriptions 1,889,900
 1,889,800
Total Residential Line Subscriptions 1,231,200
 1,224,900
Total Corporate/Business Line Subscriptions 658,700
 664,900
Fixed Line Population Penetration Rate 34.7%
 34.7%
Fixed Line Household Penetration Rate  81.7%
 81.3%
  JUL AUG SEP OCT NOV DEC
Mobile Market
Total Mobile Subscriptions(3G + 4G)3 8,374,500 8,313,200
 8,374,200
 8,234,300 8,253,500 8,348,500
Total Post-paid Subscriptions (3G) 86,200
 84,900 83,800
 82,500 81,700 80,300
Total Pre-paid Subscriptions (3G) 607,200 608,700 660,600
 629,500 680,000 609,800
Total Post-paid  Subscriptions (4G) 6,219,100 6,189,200 6,225,800
 6,124,800 6,159,300 6,227,900
Total Pre-paid Subscriptions (4G) 1,462,000 1,430,400 1,404,100
 1,397,600 1,332,500 1,430,500
Total Ported Subscriptions4 25,400 25,200 27,200 28,700 30,700 30,500
Mobile Population Penetration Rate 153.6% 152.4% 153.6%
 151.0% 151.3% 153.1%
Broadband Internet Subscriptions
Total Broadband5 11,334,700 11,432,100 11,836,200
 11,616,700 11,658,600 11,902,300
Total Residential Wired Broadband6 1,383,000 1,384,800 1,384,200
 1,385,800 1,387,400 1,390,200
Total Corporate Wired Broadband7 128,200
 128,300 128,800 129,200 129,500 129,700
Total xDSL8 200
 100 200 200 200 200
Total Cable Modem9  - - -
 -
 - -
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)10 1,507,200 1,509,200 1,509,000 1,511,000 1,512,800 1,516,000
Total Wireless Broadband11 9,823,500 9,919,000 10,323,200 10,101,700 10,141,800 10,382,400
Total Subscriptions using other Broadband Internet Access Platforms 3,800 3,800 3,800 3,800 3,800 3,800
Residential Wired Broadband Household Penetration Rate12 91.7% 91.9% 91.8% 91.9% 92.0% 92.2%
Wireless Broadband Population Penetration Rate13 180.1% 181.9% 189.3% 185.2% 186.0% 190.4%

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy. 

1 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

2 "Fixed Lines" includes Direct Exchange Lines (“DEL”) and IP Telephony subscriptions using Level '6' numbers.

3 "Total Mobile Subscriptions" includes both 3G and 4G subscriptions (including both pre-paid and post-paid). With effect from April 2017, “Total Post-Paid and Pre-Paid Subscriptions (2G) has ceased service and it will only include 3G and 4G subscriptions (including both pre-paid and post-paid).

4 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

5 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, cable modem, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions.

6 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded.

7 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded.

8 "Total xDSL" includes residential and corporate xDSL subscriptions.

9 "Total Cable Modem" includes residential and corporate cable modem subscriptions.

10 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

11 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

12 "Residential Wired Broadband Household Penetration Rate" measures the total number of residential wired broadband subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots).  Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IDA's Household Survey findings.

13 "Wireless Broadband Population Penetration Rate" measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions as a percentage of the total population in Singapore. 

LAST UPDATED: 25 OCT 2024