Strategic Digital Projects

Accelerating the adoption of emerging technologies

GenAI Sandbox for SMEs

IMDA has launched the second run of the GenAI Sandbox for SMEs (GenAI Sandbox 2.0) to support local SMEs in gaining hands-on experience and understanding the benefits and risks of GenAI. From 2 December 2024, SMEs can now participate in GenAI Sandbox 2.0 to enhance productivity and boost your business.

Here is the list of new GenAI-enabled solution categories. Click on the respective category headers to find out more and apply for the relevant Sandbox solutions:

1. Generative Web Design
   • Create customised website designs and layouts based on business requirements
   • Generate responsive web elements and compelling visual content
2. Virtual Assistant for Customer Engagement Staff
   • Assist staff with real-time response suggestions and solutions
   • Generate comprehensive summaries of customer interactions
   • Provide contextual information and relevant documentation instantly
   • Streamline workflows by automating routine support tasks
3. Human Resource - Talent Acquisition/Onboarding
   • Generate tailored job descriptions and recruitment materials
   • Screen resumes and match candidates to job requirements
   • Support new joiners in their onboarding process

To apply for the solutions within the GenAI Sandbox, please visit the CTOaaS page for more information.

Who is it for?

Business entities that meet the following requirements will be eligible:

• ACRA-registered, taxable, and operating in Singapore;
• Minimum of 30 percent local shareholding and;
• Group sales turnover not more than S$100 million per annum or group employment size not more than 200 employees

Eligible SMEs may receive up to 50% funding support to trial one of the supported GenAI solutions for 3 months.

Participating SMEs that wish to continue using the same solution after the trial are eligible to apply for funding support for an additional 9 months (refer to FAQs for more details).

The call-for-solutions for GenAI Sandbox 2.0 has closed. Interested solution providers with GenAI-powered solutions can register for possible future initiatives here.

Did you know?

The first GenAI Sandbox for SMEs (GenAI Sandbox 1.0) was launched in February 2024 to enable local SMEs to access a list of curated solutions and unlock new ways to enhance productivity, drive innovation, and elevate customer experiences.

GenAI Sandbox 1.0 concluded in May 2024 with more than 150 SMEs taking part in the Sandbox and approximately 80% continue to use these solutions today.

For those interested in GenAI-enabled Sales & Marketing Content Generation Tools or Customer-Facing Chatbots for Customer Engagement, you can browse the list of grant-supported GenAI solutions here.

GenAI x Digital Leaders

The GenAI x Digital Leaders initiative aims to help digitally mature enterprises to raise their understanding of GenAI and provide them with access to GenAI expertise and resources to develop and implement GenAI solutions with tech partners.

Enterprises will go through a tech discovery process that would help them identify and develop use cases and scope impactful projects. As enterprises proceed towards implementation with the support of tech partners, they will get advisory and guidance on the technology and best practices on AI governance.

Enterprises that are keen to participate in the initiative can visit the GenAI x Digital Leaders page for more information or indicate your interest via the online form.

Digital Twin

Digital Twins are virtual representations of real-world entities, assets and processes and integrate real-time and/or historical data to model and analyse past, present, and potential future scenarios. Digital Twin (DT) enables real-time monitoring, predictive maintenance and data-driven decision making for companies. This leads to significant improvements in operational efficiency and cost reduction.

IMDA brings together end-users and solution providers to deploy Digital Twin projects that can optimise business processes/operations, ensure safety, achieve sustainability outcomes, as well as innovate new products and services in sectors such as building/facility management, logistics, and manufacturing.

Extended Reality (XR)

Extended Reality (XR), which encompasses Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR), is a technology that helps enterprises enhance the perception of reality. By creating new interactive and virtual experiences, XR can lead to increased efficiency, reduced costs, improved safety, and optimised collaboration for enterprises. XR applications are particularly relevant in areas like advanced training, operations, and maintenance, especially in sectors such as advanced manufacturing and precision engineering and more.

Partnerships between user companies and technology solution providers are fostering the development of innovative business use cases and solutions using these emerging technologies.

Digital Leaders in Emerging Tech Pilot

As we move into an increasingly digital-centric economy, it is imperative that enterprises develop internal digital capabilities to better harness emerging technologies to achieve sustainable growth and be at the forefront of industry transformation.

The Digital Leaders in Emerging Tech Pilot (DLET Pilot) is specifically tailored to focus on supporting enterprises in capabilities development for emerging tech project execution. Leveraging on the tech expertise from Accenture, enterprises will get the opportunity to deepen understanding and build capabilities in an emerging tech domain of their choice through a "Learn-as-you-Built" process. Key intended outcomes include:

• Deepen competency in agile methodology for project implementation; and
• Build confidence in harnessing emerging tech effectively to address business challenges and new opportunities.

Funding support is available for eligible enterprises. For more details, check out the DLET Pilot infrographics here (157.15KB).

We invite enterprises to embark on this transformative journey with us. Kindly register your interest for a follow-up discussion via the online form.