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Half of Singapore’s Hawkers Now Offering E-payments

10,000 hawkers using e-payments, with transactions growing four times since June 2020

SINGAPORE – 19 FEB 2021

Enterprise Singapore (ESG), Infocomm Media Development Authority (IMDA) and the SG Digital Office (SDO) announced that 10,000 stallholders - more than half of Singapore’s stallholders - have adopted e-payments.

Transactions volume and value for January 2021 also crossed the 1.2 million and S$14 million mark respectively for the first time. This is a four times increase compared to June 2020, when the Hawkers Go Digital programme first launched1. More than 7,400 stallholders have also since received the e-Payment Bonus.

The multi-agency effort to drive e-payment adoption among hawkers and stallholders nationwide is led by ESG and IMDA, supported by SDO’s Digital Ambassadors, Housing and Development Board (HDB), JTC Corporation (JTC) and National Environment Agency (NEA).

Extended e-payment bonus

To provide more time for those who have not adopted e-payment to make use of the E-Payment Bonus, the eligibility period has been extended from 31 December 2020 to 31 May 2021. The bonus complements the government’s efforts to help stallholders adopt e-payment solutions to improve their productivity and to encourage the sustained use of e-payment. Stallholders will get monthly instalments of $300, if they fulfil at least 20 transactions (of at least $1) each month by 31 May 2021. All applicable bonus will still be paid by 30 June 2021

Extended lucky draw campaign

The Hawkers Go Digital “Scan Pay Win” lucky draw campaign that was launched on 1 November 2020 has been extended to 30 April 2021 to encourage more consumers to support stallholders by using e-payment for their purchases.

Safeguarding against fraudulent transactions

IMDA and SDO have collaborated with NETS to enhance the features of the NETSBiz app to make it easier for stallholders to track their payment transactions. The enhancements, to be rolled out progressively from March 2021, will include a bigger font size to make it easier for hawkers to see the transaction from a distance, the use of colour to highlight the latest transaction and a distinct audio alert for incoming transactions that will be loud enough to be heard in a hawker environment. NETS will announce more details closer to the start of the roll-out.

LAST UPDATED: 29 JUL 2024

Issued by Enterprise Singapore, Infocomm Media Development Authority and SG Digital Office

About Enterprise Singapore

Enterprise Singapore is the government agency championing enterprise development. We work with committed companies to build capabilities, innovate and internationalise. We also support the growth of Singapore as a hub for global trading and startups, and build trust in Singapore’s products and services through quality and standards. Visit www.enterprisesg.gov.sg for more information.

About Infocomm Media Development Authority (IMDA)

The Infocomm Media Development Authority (IMDA) leads Singapore’s digital transformation with infocomm media. To do this, IMDA will develop a dynamic digital economy and a cohesive digital society, driven by an exceptional infocomm media (ICM) ecosystem – by developing talent, strengthening business capabilities, and enhancing Singapore's ICM infrastructure. IMDA also regulates the telecommunications and media sectors to safeguard consumer interests while fostering a pro-business environment, and enhances Singapore’s data protection regime through the Personal Data Protection Commission.

For more news and information, visit www.imda.gov.sg or follow IMDA on LinkedIn (@IMDA), Facebook (@IMDAsg) and Instagram (@IMDAsg).

About the Singapore Digital Office (SDO)

The Singapore Digital Office (SDO), established under the Infocomm Media Development Authority (IMDA), drives our concerted nationwide movement to accelerate digital adoption in our community. To achieve this, SDO will work with like-minded members of the community, corporate entities and individuals to reach out to every citizen, worker and business, to equip them with the digital tools and skills to participate meaningfully in the evolving social and economic environment. Through this whole-of-nation movement, we will ensure every Singaporean has a place in our shared digital future. For more information, visit www.sdo.gov.sg or follow SDO on Facebook, Twitter, Instagram and LinkedIn.

For media clarifications, please contact:

(Ms) Zann Chua
Senior Manager
(Communications and Marketing)
IMDA
Email: media@imda.gov.sg

(Ms) Joyce Ho
Business Partner
(Corporate Communications)
Enterprise Singapore
DID: (65) 6537 8302
Email: joyce_ho@enterprisesg.gov.sg

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