Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

NetLink Trust's Interconnection Offer 2017

Service providers must comply with IMDA’s regulations and the terms and conditions set out in the Interconnection Offer to ensure that they are providing reliable and efficient broadband services to consumers in Singapore.

IMDA approved NetLink Management Pte Ltd's (as Trustee of the NetLink Trust) Interconnection Offer 2017 on 1 July 2017.

The details of the approval proceedings can be found here.

As of 26 June 2020, NetLink Trust’s Reference Access Offer (“RAO”) shall be subsumed under NetLink Trust’s Interconnection Offer (“ICO”).

NetLink Trust's ICO
Main Body (734.49KB)  - Updated on 29 July 2021
Schedule 1 - Residential End-User Connection (612.05KB) - Updated on 11 March 2020
Schedule 2 - Non-Residential End-User Connection (597.23KB) - Updated on 11 March 2020
Schedule 3 - NBAP Connection (485.14KB) - Updated on 5 September 2019
Schedule 4 - CO to CO Connection (413.06KB) - Updated on 5 September 2019
Schedule 5 - CO to MDF Connection (424.13KB) - Updated on 5 September 2019 
Schedule 6 - Building MDF Room to FTTB Node Connection (468.11KB) - Updated on 5 September 2019 
Schedule 7 - FTTB Node to DP Connection (305.82KB) - Updated on 5 September 2019
Schedule 8 - Building MDF Room to Residential Premises Connection (318.86KB) - Updated on 5 September 2019 
Schedule 9 - Building MDF Room to Non-Residential Premise Connection (521.29KB) - Updated on 5 September 2019
Schedule 10 - CO to NBAP DP Connection (323.59KB) - Updated on 5 September 2019
Schedule 11 - NBAP DP to NBAP TP Connection (322.58KB) - Updated on 5 September 2019
Schedule 12 - Co-location Service (606.66KB) - Updated on 5 September 2019
Schedule 12A - RL to RL Interconnection Service (262.67KB) 
Schedule 12B - Co-location Supplementary Cooling Service (629.08KB) - Updated on 29 July 2021
Schedule 12C - Co-location Space & Service in New Co-location Room (637.30KB) - Updated on 5 September 2019
Schedule 13 - Patching Service (223.84KB) 
Schedule 14 - OSS/BSS Connection & Professional Service (621.25KB)
Schedule 15 - Charges (591.75KB) - Updated on 26 June 2020
Schedule 16 - Billing (102.45KB) - Updated on 26 June 2020
Schedule 17 - Dispute Resolution (131.45KB)
Schedule 18 - Dictionary (246.57KB) - Updated on 26 June 2020
Schedule 19 – Licensing of Building Lead-in Duct Space and Access to Building Lead-in Manholes (455.41KB)
Schedule 20 – Licensing of Access to Mandated Licensee Interconnection Services (547.38KB)

NetLink Trust’s Interconnection Offer (2015)

Details of NetLink Trust's ICO (2015) can be found here.

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LAST UPDATED: 08 DEC 2023