Issued Date: 25/10/2023

24 October 2024

MAS and IMDA have published the response paper to the public consultation for the Shared Responsibility Framework (SRF). The feedback received were carefully considered by MAS and IMDA and, where appropriate, incorporated into the SRF Guidelines. Comments that are of wider interest, together with MAS’ and IMDA’s responses, are set out below.

• MAS’ and IMDA’s Response to SRF Public Consultation (581.74KB)

Additional Documents:

1. Press release on the implementation of SRF
2. SRF Guidelines (306.10KB)
3. Infographic of SRF Workflow (22.89KB)
4. Please refer to Annex B (835.46KB) for the public submissions to SRF Public Consultation

25 October 2023

The Monetary Authority of Singapore (MAS) and Infocomm Media Development Authority (IMDA) would like to seek views and comments from industry stakeholders and members of the public on the key areas of the proposed Shared Responsibility Framework (SRF).

The proposed framework for sharing responsibility and scam losses amongst financial institutions (FIs), telecommunication operators (Telcos) and consumers, for unauthorised transactions arising from phishing scams are set out in following documents for industry stakeholders and member of public’s views and and comments.

1. Consultation Paper on Shared Responsibility Framework (831.41KB)
2. Infographic on Shared Responsibility Framework (1.36MB)
3. Draft Guidelines on Shared Responsibility Framework (356.06KB)

Please submit your views and comments using the shared responsibility framework public consult feedback form.

All submissions must reach MAS and IMDA by 11.59pm, 20 December 2023.