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Public Consultation on the Review of Singapore Telecommunications Limited’s Reference Interconnection Offer

Issued Date: 22/02/2023

22 December 2023

Singtel submitted a clean copy of its approved RIO incorporating IMDA's 18 December 2023 Directed Amendments.

Main Body (416.10KB)
Schedule 1 – Physical and Virtual (Distant) Interconnection (336.78KB)
Schedule 1 – Annexures (586.83KB)
Schedule 2 & 2A – Origination, Termination and Transit & Call Origination Service (164.12KB)
Schedule 2B – Call Termination Service (172.92KB)
Schedule 2C – Call Transit Service (211.66KB)
Schedule 4A – Emergency Call Service (150.04KB)
Schedule 4B – Submarine Cable Connection Service (344.67KB)
Schedule 5A – Licensing of Lead-in Duct & Lead-in Manholes (409.71KB)
Schedule 8 – Co-location (66.30KB)
Schedule 8A – Co-location for Point of Interconnection (POI) (285.99KB)
Schedule 8B – Access to Mandated Services (249.93KB)
Schedule 8D – Co-location at Submarine Cable Landing Station (303.20KB)
Schedule 8 – Attachments (287.69KB)
Prices valid from 18 December 2023 to 31 March 2024:

Schedule 9 – Charges (297.61KB)

Prices valid from 1 April 2024 to 17 December 2028:

Schedule 9 – Charges (298.45KB)

Schedule 10 – Billing (99.88KB)
Schedule 11 – Dispute Resolution (22.30KB)
Schedule 12 – Dictionary (230.77KB)
Schedule 13 – Licensing of CDN (486.70KB)

18 December 2023

On 18 December 2023, IMDA directed Singtel to incorporate specific drafting language ("Directed Amendments") in its proposed modifications to its RIO.

The revised RIO, incorporating the Directed Amendments, has been approved by IMDA and will take effect from the said date.

IMDA has also completed the review of the prices for Singtel’s RIO services and has updated the revised prices in Appendix 2: Directed Amendments to Schedule 9.

Pursuant to section 6.3.4 of the Telecom and Media Competition Code, Singtel is required to effect all price changes within six months of the date of IMDA’s approval. As such, the revised prices will take effect from 1 April 2024.

IMDA's Further Direction: Incorporation of Specific Drafting Language
Further Direction (220.79KB)
Appendix 1: Directed Amendments to Schedule 9 (without price changes) (489.15KB)
Appendix 2: Directed Amendments to Schedule 9 (with price changes) (539.76KB)
Appendix 3: Directed Amendments to Schedule 12 (252.89KB)

22 November 2023

Pursuant to IMDA’s Direction dated 19 September 2023, Singtel has submitted to IMDA its further proposed modifications to the proposed revised RIO on 22 November 2023. IMDA is currently reviewing Singtel’s submission.

Singtel's further proposed modifications
Main Body (493.08KB)
Schedule 1 - Physical and Virtual (Distant) Interconnection (439.68KB)
Schedule 5A - Licensing of Lead-in Duct & Lead-in Manholes (466.20KB)
Schedule 8B - Access to Mandated Services (267.05KB)
Schedule 12 - Dictionary (247.18KB)
Schedule 13 - Licensing of CDN (536.82KB)

19 September 2023

IMDA has issued the Direction to direct Singtel to modify particular provisions of its proposed revised RIO.

IMDA's direction
Direction (224.04KB)
Appendix 1: Directed Modifications to the Main Body (554.82KB)
Appendix 2: Directed Modifications to Schedule 1 (516.19KB)
Appendix 3: Directed Modifications to Schedule 5A (552.84KB)
Appendix 4: Directed Modifications to Schedule 8B (360.95KB)
Appendix 5: Directed Modifications to Schedule 13 (540.35KB)

4 September 2023

IMDA has issued its decision on the Public Consultation on Singtel’s RIO. IMDA has also issued a Notification of Direction to direct Singtel to modify particular provisions of its proposed revised RIO.

IMDA's decision
IMDA's Decision (170.77KB)
IMDA's notification of direction
Notification of Direction (236.69KB)
Appendix 1: Directed Modifications to the Main Body (554.82KB)
Appendix 2: Directed Modifications to Schedule 1 (516.19KB)
Appendix 3: Directed Modifications to Schedule 5A (552.84KB)
Appendix 4: Directed Modifications to Schedule 8B (360.95KB)
Appendix 5: Directed Modifications to Schedule 13 (540.35KB)

23 March 2023

At the close of the Public Consultation on Singtel’s RIO, IMDA received the following submissions from the industry.

SIMBA Telecom Pte Ltd (117.64KB)

StarHub Limited (171.47KB)

SuperInternet Access Pte Ltd (193.54KB)

22 February 2023

IMDA would like to seek views and comments on the proposed changes to Singapore Telecommunications Limited’s Reference Interconnection Offer (RIO).

IMDA consultation paper
Public Consultation on Singtel's RIO (128.51KB)
Singtel's proposed revised RIO
Main Body (448.76KB)
Schedule 1 – Physical and Virtual (Distant) Interconnection (345.61KB)
Schedule 2A – Call Origination Service (168.78KB)
Schedule 2B – Call Termination Service (175.99KB)
Schedule 2C – Call Transit Service (217.33KB)
Schedule 4A – Emergency Call Service (153.31KB)
Schedule 4B – Submarine Cable Connection Service (317.89KB)
Schedule 5A – Licensing of Lead-in Duct & Lead-in Manholes (433.11KB)
Schedule 8 – Co-location (66.83KB)
Schedule 8 – Attachments (312.32KB)
Schedule 8A – Co-location for Point of Interconnection (POI) (367.15KB)
Schedule 8B – Access to Mandated Services (253.92KB)
Schedule 8D – Co-location at Submarine Cable Landing Station (290.56KB)
Schedule 9 – Charges (402.70KB)
Schedule 13 – Licensing of CDN (506.52KB)

All submissions should reach IMDA by 12 noon, 22 March 2023. All views and comments should be submitted in soft copy (in both Adobe PDF and Microsoft Word format). Respondents are required to include their personal/company particulars as well as their correspondence address, contact number and email addresses.

Aileen Chia (Ms)
Director-General (Telecoms & Post)
Deputy Chief Executive (Connectivity Development & Regulation),
Infocomm Media Development Authority
10 Pasir Panjang Road
#03-01 Mapletree Business City
Singapore 117438

Please submit soft copies, with the subject header “Consultation on RIO review”, via email to: Consultation@imda.gov.sg.

LAST UPDATED: 31 JUL 2024