Wireless@SGx App Setup Guide - Windows

Wireless@SGx is a free public Wi-Fi service in Singapore that provides users with high-speed Internet connectivity. If you are wondering how to connect to the Wireless@SGx network using a Windows device, IMDA has created a step-by-step setup guide to help you get started.

Windows Setup Guide

This guide is for all devices running on Windows. Once this one-time setup is complete, your device can connect automatically to Wireless@SGx at all Wireless@SG hotspots. Internet connection is required for this setup.

Go to https://go.gov.sg/wsgx or scan the QR code.
Wireless@SGx Landing Page.
Setup Device

Tap 'Device without local SIM'.

Select Operating System

Tap 'Windows'.
Select Profile

Tap ‘Create Profile’ if you are a new user, otherwise tap ‘Reset Profile’.
Read Terms of Use & Privacy Profile

Tap 'Accept' to continue.

Choose any provider

Tap any one of the Wireless@SG operators.
*Does not have to be your cellular provider.
Enter Personal Details

Select your birthdate and key in your mobile number.
Agree to the Terms and Conditions

Check the box, enter the Captcha and tap 'Next' to continue.

Verify Your Mobile Number

Receive an SMS One-Time Password (OTP) on the mobile number you provided.
Key that in and click ‘Next’.
Username & Password

Click the 'Copy' button to copy the username & password.
Go to Wi-Fi Settings

Tap on ‘Wi-Fi icon’ at bottom right corner of the taskbar and tap ‘Wi-Fi Network’.

Go to More Wi-Fi Settings

a) Go to Network & internet;
b) Go to Wi-Fi;
c) Go to Show available networks;
d) Search Wireless@SGx or add a new network;
e) Tap ‘Connect’ to proceed.
Enter Username

In the Wi-Fi settings:
a) Paste the entire string of username and password into 'Username' field;
b) Select and cut the password portion from the 'Username' field;
c) Delete any extra space(s) in the 'Username' field.
Enter Password

Paste the password into ‘Password’ field.