Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Who can apply?

To qualify for DigitalAccess@Home, you must meet the following criteria:

Eligibility criteria
Dwelling Type
  • Stay in a HDB flat
Income
  • Monthly Gross Household Income (GHI)1 $1,900 OR monthly Per Capita Income (PCI)1 $650

  • Monthly GHI1 ≤ $3,400 OR monthly PCI1 ≤ $900, if there is a primary school student or person with disabilities in your household

  • (For applications received before 31 March 2025) Monthly GHI1 ≤ $3,400 OR monthly PCI1 ≤ $900, if your household has MOE school-going child/children2 (with none in a primary school)

Citizenship
  • At least one member of the household is a Singapore citizen
Others
  • Existing beneficiaries of subsidised broadband or subsidised devices under IMDA’s digital access schemes (DigitalAccess@Home, Home Access, NEU PC Plus) will not be offered subsidised broadband or subsidised devices respectively

1 Income calculated as an average of the last 12 months. GHI (Gross Household Income) refers to all employment income, self-employed income, rental income, overtime pay, allowances, cash awards, commissions and bonuses of all members of the household. PCI (Per Capita Income) refers to the average monthly gross household income divided by the total number of household members.

2 Full-time students age 25 and younger attending a Government / Government-Aided School, Junior College, Centralised Institute, Independent School, Specialised Independent School, Specialised School, Institute of Technical Education, Polytechnic or MOE-funded Special Education School.

You are encouraged to use the online self-assessment tool on www.go.gov.sg/digitalaccesschecker to check on your eligibility before applying.

How much do I need to pay? (Co-payment)

Through DigitalAccess@Home, you may receive the following: 

  • Subsidised Broadband: 500Mbps OR 1Gbps
  • Subsidised Device Package:
    • Laptop: Includes Microsoft Office, 3-year subscription of anti-virus software, and 3-year warranty OR 
    • Tablet: Includes 3-year subscription of anti-virus software, and 3-year warranty 

The amount of your co-payment will depend on the product(s) you select.

The table below shows the co-payment amounts: 

  Subsidised broadband
(Select one)

Monthly payment over 36 Months
(before GST)4
Subsidised device packages
(Select one)

With 3-year subscription of anti-virus software and 3-year warranty

One-time payment
(before GST)4
Applicant type M1 Acer JK Technology
500Mbps 1Gbps Laptop 15.6" Intel Core i5

Microsoft Office included
Laptop 15.6” AMD Ryzen 5
(Lenovo)

Microsoft Office included
Tablet 8" Android
(Lenovo)
Tablet 10.1" Android
(Lenovo)

Tier 1 / Public Rental Scheme (PRS)

You or a member of your household is a beneficiary of:

  • HDB PRS
  • OR

  • MSF ComCare Long-Term/Short-to-Medium Term Assistance
  • OR

  • MOE Financial Assistance Scheme (FAS)3, with GHI ≤ $1,900 or PCI ≤ $650
 $5  $10  $220  $235  $75  $85

Tier 2 /Reside in 1-3 room

You reside in a HDB 1-3 room flat

OR

You or a member of your household is a beneficiary of MOE's FAS3, with $1,900 < GHI ≤ $3,400 or $650 < PCI ≤ $900

 $10  $15  $445  $475  $155  $165

Tier 3 /Reside in 4 room or larger

You reside in a 4 room flat or larger

 $15  $20  $665  $710  $230  $250

3MOE FAS includes MOE FAS for mainstream schools, Special Education Financial Assistance Scheme (SPED-FAS) for special needs schools, and Higher Education Community Bursary (HECB) Tier 1 for Polytechnic and ITE students.
4 Payments are subject to the prevailing GST.

How can I apply?

Online submission (by e-form) Hardcopy submission (by mail)
 Online Submission E-Form  Hardcopy Submission

Step 1: Log in to digitalaccess.gov.sg via Singpass.

Step 2: The form will be prefilled with your information from our records. Complete the form and submit.

Step 3: Household members have to give their consent for data collection via Singpass upon receipt of letter/SMS/email

Step 1: Click on the Download Form icon under Hardcopy Submission’ here or obtain a copy from one of our SG Digital community hubs listed on https://go.gov.sg/sgdcommhub

Step 2: Complete the form. Household members have to give their consent for data collection

Step 3: Post completed form to: Infocomm Media Development Authority PSA Building Post Office P.O. Box 316 Singapore 911141

You will receive an update on your application via SMS/email in 10 working days. We will also advise you on the next steps.

FAQ QR CODE

If you have questions on DigitalAccess@Home, find out more by:

LAST UPDATED: 11 JUL 2024

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