Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the ScamShield Helpline at 1799 or go to www.ScamShield.gov.sg.

Statistics on Telecom Services for 2024 (Jul- Dec)

International Telephone Services

CATEGORY DEC
Total number of outgoing retail international telephone call minutes -
Total number of outgoing retail international telephone call minutes including transit1 -
All figures are updated on a half-yearly basis.

Fixed Line

CATERGORY SEP DEC
Total Fixed LineSubscriptions 2,010,000 -
Total Residential Line Subscriptions 1,174,600 -
Total Corporate/Business Line Subscriptions 835,400 -
Fixed Line Population Penetration Rate3 33.3% -
Fixed Line Household Penetration Rate4 73.6% -
All figures are updated on a quarterly basis.

Mobile Market

 CATERGORY JUL AUG SEP OCT NOV
Total Mobile Subscriptions
(3G+4G+5G)5
9,836,300 9,847,400 9,819,600 9,738,800 9,754,700
Total Post-paid Subscriptions (3G) 600 400 400 300 N.A.
Total Pre-paid Subscriptions (3G) 3,600 2,800 2,400 1,900 N.A.
Total Post-paid Subscriptions (4G) 5,594,000 5,501,500 5,425,700 5,311,600 5,332,900
Total Pre-paid Subscriptions (4G) 2,162,700 2,181,700 2,201,400 2,210,900 2,226,700
Total Post-paid Subscriptions (5G) 1,738,900 1,818,400 1,860,200 1,890,700 1,861,800
Total Pre-paid Subscriptions (5G) 336,500 342,500 329,500 323,400 333,300
Total number of ported subscribers6 46,300 48,400 51,400 56,700 57,400
Mobile Population Penetration Rate7 162.9% 163.1% 162.7% 161.3% 161.6%

Broadband Internet Subscription

 CATERGORY JUL AUG SEP OCT NOV
Total Broadband8 12,706,600 12,665,200 12,646,900 12,561,700 12,536,600
Total Residential Wired Broadband Subscriptions9 1,458,500 1,461,900 1,465,000 1,468,700 1,474,800
Total Corporate Wired Broadband Subscriptions10 138,500  138,300 138,000 138,000 138,300
Total xDSL11 Subscriptions 200 200 200 200 100
Total Optical Fibre Broadband Subscription(i.e offered via PON or Active Ethernet)12
1,591,800 1,595,100 1,598,000 1,601,600 1,608,000
Total Wireless Broadband13 11,109,700 11,065,000 11,043,800 10,955,000 10,923,600
Total Subscriptions using other Broadband Internet Access Platforms 4,900 4,900 4,900 4,900 5,000
Residential Wired Broadband Household Penetration Rate14 91.3% 91.6% 91.8% 92.0% 92.4%
Wireless Broadband Population Penetration Rate15 184.0% 183.3% 182.9% 181.5% 180.9%

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy.

Footnotes

This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

"Fixed Lines" includes Direct Exchange Lines ("DEL") and IP Telephony subscriptions using Level '6' numbers.

"Fixed Line Population Penetration Rate" measures the total number of Fixed Line Subscriptions as a percentage of the Total Population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Fixed Line Population Penetration Rate” up till May of the following year.

4 "Fixed Line Household Penetration Rate" measures the total number of Residential Fixed Line Subscriptions as a percentage of the total number of households in Singapore. The “Total Households” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Fixed Line Household Penetration Rate” up till May of the following year.

With effect from November 2024, “Total Mobile Subscriptions” includes 4G and 5G subscriptions (including both pre-paid and post-paid).

"Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

"Mobile Population Penetration Rate" measures the total number of mobile subscriptions as a percentage of the Total Population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Mobile Population Penetration Rate” up till May of the following year.

"Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, leased line Internet, 4G/LTE, 5G, WiMAX or its equivalent and Wireless@SG subscriptions. Provision of Broadband Internet access services via cable modem has ceased since 2020. 3G Broadband Subscriptions have ceased from Nov 2024.

"Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

10 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

11 "Total xDSL" includes residential and corporate xDSL subscriptions.

12 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

13 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 4G/LTE, 5G, WiMAX or its equivalent and Wireless@SG subscriptions. From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

14 "Residential Wired Broadband Household Penetration Rate" measures the total number of Residential Wired Broadband Subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 4G/LTE, 5G, WiMAX or its equivalent and Wi-Fi hotspots). The “Total Households” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Residential Wired Broadband Household Penetration Rate” up till May of the following year. Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IMDA's Household Survey findings.

15 "Wireless Broadband Population Penetration Rate" measures the total number of Wireless Broadband Subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 4G/LTE, 5G, WiMAX or its equivalent and Wireless@SG subscriptions as a percentage of the total population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Wireless Broadband Population Penetration Rate” up till May of the following year.

LAST UPDATED: 19 FEB 2025